Question 1

What documents can I upload?

Accepted Answer

PDF and DOCX up to 25 MB. This covers tenders, grants, RFPs, RFQs, procurement packs, funding guidelines and framework applications.

Question 2

Does BidForge guarantee I'll win a tender or grant?

Accepted Answer

No. BidForge accelerates preparation, improves consistency, and highlights gaps — but the final submission and outcome remain your responsibility.

Question 3

How is my data stored?

Accepted Answer

Documents are encrypted at rest, scoped to your account only, and are never used to train third-party models.

Question 4

How much does BidForge cost?

Accepted Answer

Three plans in AUD: Personal $25/month, Business $50/month (up to 10 seats), Enterprise $100/month (unlimited seats). Cancel anytime.

Question 5

Is there a free trial?

Accepted Answer

BidForge is a paid product. Choose the plan that fits your team on the pricing page — cancel anytime from the billing portal.

Question 6

What happens after my trial ends?

Accepted Answer

You'll need an active subscription to run new analyses. Existing reports remain accessible for 30 days.

Question 7

Can I invite my team?

Accepted Answer

Yes. Team workspaces are included so you can invite collaborators and share saved projects.

Question 8

Can I cancel or get a refund?

Accepted Answer

You can cancel anytime from the billing portal. See our Refund Policy for details on refunds.

Question 9

Which AI models does BidForge use?

Accepted Answer

BidForge uses enterprise-grade large language models with strict prompt controls and structured output for consistency.

Question 10

Is the AI output legally binding advice?

Accepted Answer

No. AI-generated outputs are informational and drafting assistance only. You remain responsible for verifying and submitting your final response.

Frequently asked questions